Ruby K. Payne is the founder of aha! Process and an author, speaker, publisher and career educator. Recognized internationally for “A Framework for Understanding Poverty,” her foundational book and workshop, Payne has helped students and adults of all economic backgrounds achieve academic, professional and personal success. As an expert on the mindsets of economic classes and overcoming the hurdles of poverty, she has trained hundreds of thousands of professionals, from educators and school administrators to community, church and business leaders. Payne received a bachelor’s degree from Goshen College in Goshen, Ind.; a master’s degree in English literature from Western Michigan University in Kalamazoo, Mich.; and doctorate in educational leadership and policy from Loyola University in Chicago.