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What’s Next: Colleges Take Mental Healthcare Online, But Barriers Remain

Before the coronavirus pandemic took hold in the U.S., users of the online therapy service TAO Connect logged about 20,000 minutes of videoconferencing a month on its platform. In April, the company surpassed 70,000 minutes in a single day. 

A large share of that business came from colleges and universities, said Sherry Benton, TAO Connect’s founder and chief science officer, in an interview with Education Dive. Their counseling centers can use the company’s videoconferencing tool for appointments and its self-paced learning modules to supplement therapy. 

As colleges finish the academic year remotely due to the coronavirus, scores of counseling centers are looking to quickly build the digital infrastructure needed to continue their services online. 

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