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LAUSD’s Student Information System Becomes A Technological Disaster

With a few taps on a computer keyboard, a student’s entire school history from kindergarten to high school graduation was supposed to show up on the screen. That perfect score on a third-grade spelling test, that trip to the principal’s office for talking too much in class, that day of ditching math as a senior.

The computer software was supposed to help school officials schedule the classes a student needed to earn a diploma or attend college and to allow parents to track their children’s grades and attendance.

Instead, the Los Angeles Unified School District’s student information system, which has cost more than $130 million, has become a technological disaster. The system made its debut this semester and promptly overloaded the district’s database servers, requiring an emergency re-engineering. In the days and weeks that followed, many teachers were unable to enter grades or attendance or even figure out which students were enrolled in class.