Technical Writer
American Institutes for Research (AIR)
Overview:
US: We are a dedicated group of professionals who believe in
making an impact to improve lives at home and around the world.
We work with 26 states across the country to help school
districts improve the quality of education for all students. Our
experts assist medical teams to learn how to reduce hospital
errors. We provide Congress with insights on the myriad of
challenges facing Medicare and Medicaid, and we provide
international health and education services that bring hope to
disadvantaged communities around the globe. For us, making the
world a better place is not wishful thinking; it’s what drives
us. Our Assessment Division is looking for talented writers who
can inspire teachers to use the latest education technology to
understand even more precisely what students know and can do. We
need your help to translate our new systems into words and ideas
that resonate with the real world. If this sounds like you, read
on.
YOU: You are an outstanding, seasoned writer with a gift for
explaining technical things to non-technical people – people
often come to you for your easy-to-understand instructions on how
to operate some technology or new app. You are also adept at
writing in many voices and producing customer-centric text. In
this role, you will write materials to help teachers understand
how to use our online testing system. You are comfortable
figuring out new system interfaces and have the ability to
translate a system into specific questions asked by teachers. You
will work cross-functionally with a team of software developers,
testers, project managers and communications writers develop user
guides, training manuals and tutorials. Your words will be read
by millions of educators across the country and can help make a
positive impact on education in our country. If you are ready for
the challenge, we would love to hear from you.
This role is a part-time position with the opportunity to convert
to full-time as it pertains to need and fit.
Responsibilities:
1. Develop plain-language User Guides and Training Manuals that
speak to teachers and clearly explain how to use all components
of the online testing system.
2. Write texts based on given keywords, visualize ideas,
brainstorm and ultimately write explanations and descriptions
that are compelling, fresh and attention grabbing.
3. Infuse all materials with a voice and tone to which teachers
can easily relate
4. Recommend designs, layouts, and formats for all documents that
can help teachers prioritize and quickly locate relevant
information about each online testing system.
Qualifications:
• Bachelor’s degree in Communications or Journalism or equivalent
experience.
• 3-4 years of experience working in education, technology or
product writing for a company with education or online
products.
• Excellent writing and editing skills from a wide stylistic
perspective according to a tone of voice that appeals to K-12
educators.
• Comprehensive knowledge of the English language, its grammar,
punctuation and spelling, both written and oral.
• The ability to both write and edit texts that are clear, simple
and concise with a customer perspective in mind.
• Experience working on parallel, multiple projects, for schools
across the country.
• Excellent time management and organizational skills, and the
ability to adapt to changing assignor prerequisites, project
scope and/or dimensions.
Preferred qualifications:
• Experience reporting financial, scientific or statistical data
to readers with basic or no data literacy
• 3-4 years of experience writing product descriptions, product
tutorials and user manuals.
• Experience writing for education products or websites.
AIR offers an excellent compensation and benefits package, including a fully funded retirement plan, generous paid time off, commuter benefits, and tuition assistance. For more information, please visit our website at www.air.org. To apply, please go to https://jobs-airdc.icims.com/jobs/9191/technical-writer/job. Candidates must apply online for consideration. EOE.
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