Jobs

Communications Manager
National College Attainment Network (NCAN)

POSITION SUMMARY

NCAN’s communications manager helps deliver key messages and information to audiences including NCAN members, stakeholders in the field of college access and success, policymakers, and the media. Subject matter includes national and state policies that support postsecondary completion for all students, especially those historically excluded because of race or income, as well as effective strategies for K-12 schools, colleges, nonprofit organizations, and communities to increase college access and success. This position is an excellent opportunity for an individual committed to advocating for equitable outcomes in education for students of color, students from low-income backgrounds, immigrants, and first-generation college-goers.

The annual salary range is $70,000-$80,000, depending on experience. NCAN offers a robust employee benefits package with generous leave time, health insurance, a matched 401K, and other benefits. This full-time position is based in NCAN’s Washington, D.C., office. Incumbents in good standing may telework up to three days per week. The position requires occasional travel outside of Washington, D.C. The position is open until filled; however, priority consideration will be given to applications received by July 1.

ESSENTIAL DUTIES AND RESPONSIBILITIES                                        

  1. Manage the content of NCAN’s main communication channels, including weekly and quarterly e-newsletters, social media platforms, an active news blog, and websites (www.ncan.org and https://formyourfuture.org). Lead quarterly updates of NCAN’s editorial calendar with all staff.
     
  2. Plan, solicit, and edit weekly blog posts/newsletter articles and other content from NCAN staff, members, and outside contributors. Write the newsletter greeting and subject line and prepare, proofread, and schedule the newsletter template.
     
  3. Drive visitors to NCAN’s blog posts, reports, event registrations, and other website content through a robust social media presence on Twitter, Linked In, and Facebook. Write frequent social media posts and design simple graphics using established templates and style guide.
     
  4. Keep NCAN’s main website pages up to date and build new pages as needed from existing templates. Support other NCAN staff in updating website pages relevant to their work.
     
  5. Respond to media requests for interviews with NCAN staff, member organizations, and students. Collaborate with NCAN’s external media relations firm on pitching story ideas and placing op-eds.
     
  6. Monitor the growth of NCAN’s communications based on website traffic, e-newsletter readership, social media engagement, and media tracking, and use data to make improvements.
     
  7. Manage outside vendors, including technology providers and graphic designers, and a communications intern.
     
  8. Edit and help format occasional NCAN reports.
     
  9. Support marketing of NCAN opportunities including membership, events, advocacy activities, online learning, periodic regrants, and consulting services.
     
  10. Other duties as assigned.
     
  11. Travel occasionally as required for events, training, or projects.

EDUCATION, JOB KNOWLEDGE, AND EXPERIENCE REQUIREMENTS

Minimum of a bachelor’s degree or equivalent experience; familiarity with college access/success, underserved students, or higher education reform issues; and 2-5 years of related professional experience. Journalism, media relations, government affairs, or higher education policy experience preferred.

Skills required:

  • Concise and confident writing
  • Copy editing
  • Problem-solving
  • Able to manage multiple tasks with overlapping time frames and short deadlines
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, and PowerPoint), social media (Facebook, LinkedIn, and Twitter), and Google Analytics
  • Basic web content management
  • Commitment to supporting systems, policies, and practices that prioritize a diverse, equitable, and inclusive work environment consistent with NCAN’s DEI vision and principles
  • Strong organizational skills with attention to detail

Skills preferred:

  • Basic knowledge of HTML and CSS
  • Experience with Canva and/or Adobe products
  • Experience with social media management tools (e.g., Hootsuite, Sprout Social)

Equal Opportunity Employer Statement

NCAN seeks to recruit, develop, and retain staff members reflecting the full spectrum of the students and families our members serve. Diversity, equity, and inclusion among our team are critical to our success and mission. We encourage applications from all interested candidates, including people of color, people from low-income backgrounds, and first-generation college graduates.

NCAN is committed to providing equal opportunity in all areas of employment: recruitment, employment assignment, transfer, promotion, compensation, benefits, and training, as well as employer-sponsored education, social, and recreational programs. It is our policy that all decisions regarding employment are made for sound business reasons and without regard to an individual’s actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, or any other status protected under federal, state, or local law.

How to Apply

Interested candidates should email 1) a resume, 2) a thoughtful cover letter describing your interest in the postsecondary attainment field and highlighting relevant experience(s) to the position, and 3) a writing sample of no more than 1,000 words to hr@ncan.org.

The position is open until filled; however, priority consideration will be given to applications received by July 1.


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